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Privacy Policy

Last Updated: January 2025

1. Introduction

Najjera Car Rescue ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, phone number, and location when you submit a rescue request
  • Service Information: Type of service requested and location details
  • Communication Data: Records of correspondence when you contact us

3. How We Use Your Information

We use the information we collect to:

  • Process and respond to your rescue requests
  • Contact you regarding your service request
  • Improve our services and customer experience
  • Maintain records for business and legal purposes
  • Send you service-related communications

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

  • With our service technicians to fulfill your request
  • When required by law or to protect our rights
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

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